You've got questions... Here are some answers
What exactly can you expect?
High quality fabric, brilliant colors and sophisticated patterns that include a bright white waterproof label with your business name and/or message. Available in 2 sizes, the small (original) size measures 1.25" x 9" and the large measures 2" x 12". The label image prints black on white background. Label size is 1" x 1" on both large and small ties. Every shipment comes with instructions on how to tie your Groomer Ties.
What can you fit on the label?
The label is 1 inch x 1 inch so your design needs to be simple to be effective. There is enough room to fit your business name or logo and a short tag line. Your tag line may say something like, My groomer loves me!, I was very good today!, (NAME) really loves me!, (NAME) groomed me today! OR you can add a phone number. Labels print black on white only.
Are there volume discounts?
For quantities over 1,000 pieces please contact info@groomerties.com
How do our subscriptions work?
Busy grooming shops will love the convenience of our monthly subscription/automatic shipment service and the savings. There is a 400 piece per month, 4 month minimum. Cancel any time after the minimum requirements are met but at least 15 days before shipping.
If I sign up for a subscription when will my card be charged?
Subscription orders will be charged via PayPal the day your order is mailed.
Can I choose my shipment day for my subscription?
Yes. Shipments will go out Monday through Friday. You can choose the numeric day of the month. If your day falls on the weekend or a holiday, it will be shipped the following Monday.
How long will it be until I receive my first order?
We totally understand you are very excited to receive your Groomer Ties. Rest assured we want to get them out the door too. This is a hand made IN USA product so sometimes it may take a little time for your first order to get to you. Feel free to contact us at info@groomerties.com to check the status of your order.
What if you don't have a logo?
Our graphic designer will create an attractive label using a sensible typeface for your business name. You will have a chance to approve your label via email before the order is submitted.
Why is there a set up fee for the label?
The set up fee for the label is a one time fee PER DESIGN. Our graphic designer needs to create the label and obtain your approval before printing. Once approved you can use this label indefinitely. If you make changes to the label the fee will be applied again.
Where do I send my logo?
You can e-mail your logo to info@GroomerTies.com
What are acceptable logo file formats?
The acceptable logo formats are black and white JPEG, GIF or TIFF files. Gradients and colors will not reproduce. Keep in mind the max width of your logo will be less than 1 inch. Simple designs will show up best.