You've got questions... Here are some answers
How do our subscriptions work?
Busy grooming shops will love the convenience of our monthly subscription service and the savings. You tell us how many packs you want to receive each month and we will take care of it for you. Each pack of 25 pieces will be one color. There is a 3 month subscription minimum and a 3 pack monthly minimum to get started. We will automatically send your Groomer Ties until you ask us to stop. Cancel any time after the minimum requirements are met but at least 3 business days before shipping.
What exactly can you expect?
High quality fabrics, brilliant colors and sophisticated patterns that include a bright white waterproof label with your business name and/or message. Each pack includes 25 pieces of the same fabric in the same color.
Are there volume discounts?
Of course! Volume discounts start at 6+ packs. Deeper discounts begin at 11+ packs per order. Yes, you can mix patterns to qualify for volume discounts. The BEST BUY is our subscription plan. Let us pick the patterns and your Groomer Ties will be automatically mailed each month at significant cost savings. See more on the SUBSCRIPTIONS page.
If I sign up for a subscription when will my card be charged?
Subscription orders will be charged via PayPal the day your order is mailed.
Can I choose my shipment day for my subscription?
Yes. Shipments will go out Monday through Friday. You can choose the numeric day of the month. If your day falls on the weekend or a holiday, it will be shipped the following Monday.
Subscription fabrics chosen for me? Why?
Subscriptions help us plan our inventory needs. In exchange for this convenience we offer our customers the deepest discounts per pack. Subscription packs, just like all of our inventory, are first quality cotton fabric, no seconds or rejects - EVER.
How long will it be until I receive my first order?
We totally understand you are very excited to receive your Groomer Ties. Rest assured we want to get them out the door too. This is a hand made IN USA product so sometimes it may take a little time for your first order to get to you. Feel free to contact us at info@groomerties.com to check the status of your order.
What can you fit on the label?
The label is 1 inch x 1 inch so your design needs to be simple to be effective. There is enough room to fit your business name or logo and a short tag line. Your tag line may say something like, My groomer loves me!, I was very good today!, (NAME) really loves me!, (NAME) groomed me today! OR you can add a phone number. Labels print black on white only.
What if you don't have a logo?
Our graphic designer will create an attractive label using a sensible typeface for your business name. There is a one-time set up fee for the label. You will have a chance to approve your label via email before the order is submitted.
Why is there a set up fee for the label?
The set up fee for the label is a one time fee PER DESIGN. Our graphic designer needs to create the label and obtain your approval before printing. Once approved you can use this label indefinitely. If you make changes to the label the fee will be applied again.
Where do I send my logo?
You can e-mail your logo to info@GroomerTies.com
What are acceptable logo file formats?
The acceptable logo formats are black and white JPEG, GIF or TIFF files. Gradients will not reproduce. Keep in mind the max width of your logo will be less than 1 inch. Simple designs will show up best.